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Renting from Cityfurnish only takes three steps :
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To rent any furniture from us, you have to follow a minimum tenure of 3 months. If you choose to discontinue your subscription before 3 months, you'll have to pay for the entire 3-month period.
The minimum monthly rental for our services is INR 398.
All the photos on our website are real pictures of the product. We do a photoshoot with all our items to give you a taste of what every item will look like in your home.
You have two options when your subscription tenure is over:
No, there are no charges for cancelling a subscription before delivery. However, if you cancel a subscription 48 hours after delivery, you will have to pay early termination charges.
Yes, you can reject or return either all the products or some of them at the time of delivery. You'll get a full refund for all the returned products.
We understand that there will be minor wear and tear with time, but if a product is sevarely damaged due to negligence, it will be chargeable. Although you can opt for our CITYSHIELD insurance service to get a peace of mind.
To confirm your order and complete the onboarding process, you need to submit these documents:
Our team can ask you to share more documents as per KYC guidelines
We have products from a wide range of brands. The brand of the appliances cannot be confirmed as it depends on availability. But don't worry, all our items go through a strict quality check process to ensure nothing is broken or faulty.
We always deliver our products in mint condition, i.e. they are restored to their original condition and are subjected to rigorous quality tests before they are delivered to you.
Currently, we have special combo deals only for selected products. But you can always individually choose products from our add-ons.
There are no transportation charges involved. However, we might charge an added minimum lifting fee if there's no service lift at your house. This fee would be ₹500/floor if the house is located above the 3rd floor. But it can differ depending on the items you've ordered.
The installation and assembly process happens on the same day as the delivery (except for water purifiers). Within our full-stack delivery model, our delivery executives take a great effort to ensure everything is fixed up and ready for use once t
Yes! We know you're busy and our team will work around your schedule to deliver your items. As soon as you place an order and complete the onboarding, our customer support team will get in touch with you to take your preference for a delivery date
In the absence of a service lift, we charge a minimum lifting fee of ₹500/floor after the third floor. This fee can differ depending on the products you've ordered.
In case your society does not allow delivery vehicles to enter, it will be difficult to deliver our products to your home. Ensure you have taken necessary society approvals beforehand for a smooth delivery experience.
Once you place a subscription, we take 2-3 operational days (Thursday is non-operational day)to bring it home for you post successful completion of your KYC. So, sit back, relax and start the countdown to level up your house.
Select your preferred tenure (3, 6, 9, 12 months) and pay upfront for selected tenure to get great discounts on monthly rent. Payment cycle will begin from the date of delivery. You can opt for our no-cost EMI option to pay in monthly instalments with 0% interest.
Yes! When renting with Cityfurnish, you get complete flexibility to end your subscription at your choice. However, please note that early termination charges will be applicable if you discontinue your plan before the tenure is over.
Yes, you can pay monthly once your tenure is over and you want to renew it. So, if you've rented for 3, 6, 9, or 12 months, you can pay on a month-by-month basis after this tenure period is over by registering for NACH. You can also maximize your savings using our no-cost EMI payment options.
You get complete flexibility to change your rental plan, you can also upgrade to a better plan.
You can cancel your subscription at any time before or within 48 hours after delivery and receive a full refund for the items. Please note that if you cancel after 48 hours, there will be a small early termination fee.
If you choose a 3-month subscription and wish to cancel before the full term is completed, unfortunately, there won't be a refund. However, if you select a subscription for more than 3 months and cancel before the agreed term, you will receive a refund equivalent to one month's subscription fee.
*Note- No refunds will be initiated for Air Conditioner in case of early closure.
Happens to the best of us! But don't worry, if your order wasn't placed and your money was deducted, you'll get a full refund in your original payment mode in 5-7 working days. You can place the order again.
We expect you to intimate us at least a week prior to make necessary arrangements for pickup as per your convenience
Delayed payment of subscription fee beyond due date shall attract a penal interest of 10% of due amount per month from the date of default till the time the subscription fee is paid. The minimum interest levied would be Rs. 300 per month of delay.
Cityfurnish shall levy a charge of ₹400/- for each cheque return/bounce or ECS/Standing Instructions dishonor.
No Cost EMI is an offer where you can pay for our services in affordable monthly instalments with zero interest. This means that you are only paying for the total price of the product, with no extra charges. Currently it's available for selected Credit/Debit cards and you can choose this option at the time of checkout. Refer detailed terms and conditions below :
You can view the eligible cards at the checkout page. We are offering no cost emi on Kotak, Axis, RBL, HDFC, ICICI, Citi, American express and on many more cards.
Cityfurnish is fast-becoming a pan-India furniture rental store. We're currently servicing these cities:
Life's not a steady path and we understand that you might have to relocate tomorrow. While we can't help you settle into the new city, we can definitely help you relocate your furniture. We can transfer your furniture anywhere within the cities we're operating in free of cost.
You can place a relocation request and we'll schedule the pickup within 14 days. Once the items are picked up, we'll deliver them to your new address in 48 hours of pick up.
Yes, you can easily swap or upgrade your rented furniture with Cityfurnish. Furniture swap is free of cost after completion of 6 months of tenure with us, transport changes will be applicable for swap within 6 months. Upgrade can be availed anytime, only difference in rental will be applicable for upgraded products.
The washing machine is not draining water or your work chair is not moving seamlessly. You don't have to worry about these minor inconveniences because we offer free replacement, repair, and maintenance for all items. You can login to My Account, now go to My Order, and then to Manage Order to raise a service request.
With the Furniture Care Program by Cityfurnish, you can get a damage waiver of up to ₹70,000 for accidental damages and general wear & tear.
Here's what this program covers:
Here's what this program doesn't cover:
You can become a part of this program and add an extra layer of protection for your furniture and appliances at a small fee. Get in touch with us to avail.
Yes, you can buy the rented products, get in touch with us to know more.
Buying furniture means you have to pay a huge sum upfront. It also puts the responsibility of maintenance, repair, and relocation entirely on you. It can tie you down. But renting furniture is an affordable and convenient alternative to buying.
You can rent furniture from a huge selection of designs available at Cityfurnish and rent it for as long as you'd like. Upgrade or swap products at your will and return them when you're planning your next move.
Renting furniture means you can pick a design of your choice, pay the rental fee in monthly instalments, and never worry about repairs or maintenance.
Here's what you get when renting from Cityfurnish:
Know more about the benefits here
We are India's largest furniture & lifestyle subscription company-driven by the goal of making your house as comfortable and elegant as ever. We offer award-winning designs with white-glove delivery options where you don't have to lift a finger. Make your life truly commitment-free with free intercity relocation, flexibility to change your furniture, different tenures to rent for & more!
Furniture rentals work in a circular loop where a renter gets furniture owned by another renter before them. So, instead of a use-and-throw equation, renting creates a continuous use equation. This means you're reducing the need to manufacture new, cheap furniture and saving materials like wood and metals & reducing the manufacture of new plastic.
You can share your referral code with friends and family or share it on social media directly from our referral page to get big discounts. Learn more about Cityfurnish's referral program here.
Both the referrer and referee get 500 CF coins (equivalent to 500 INR) per referral. It can used for your monthly payment. The more you refer, the more you save!
Feel free to contact us with service questions, business proposals or media inquiries.
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